loot download error

[Toska]

So im trying to download loot and when i download it it says something along the lines of failed download and i have no idea what to do and on top of that when its starts downloading and i have hope i stop and isnt downloading but its just stuck in place if i could receive some help on this that would be great also i struggle to follow direction over text so if u could contact me on disord @Toska#2379 that would be great thank u

[Malonn]

Now that's a run-on sentence for ya...

But I'm not sure what to tell you about your downloading issue.  Sounds like something on your end, not the server's end.  I assume you are able to download other things without issues?