Account verification

[Shardoom 0]

I get this message when I try and click the link in my email.

 

User Account Validation

An error occured during validation. Please ensure you are using the correct validation link that was sent to you.

 

I was only sent one link in my email so I'm not sure how I could be using the incorrect one?

[Leonardo 48]

I can only guess, but it seems your e-mail address are hosted on blacklisted ISP provider (often used for spammers and SFS has more information about that).

Or you can try to clear the cookies in your browser and make sure your e-mail client is updated to the latest version.  Another thing you can check and that's about not having NoScript active, if you use it that is.

[Arthmoor 525]

None of that applies, Leo. That error message only comes up if the link sent doesn't validate with the internal information - which should be impossible unless his browser cut part of it off or it wasn't copied into the URL bar correctly.

I've spent some time today verifying that the internal process for validation is working correctly.

[Leonardo 48]

I see.  I didn't know that.  Good to know.

[Shardoom 0]

I don't know, could I get a fresh link sent please so I can try again?

[Arthmoor 525]

I'll do you one better and manually validate you on the back end.

[Shardoom 0]

Ahh! Thanks Arthmoor that IS way better!